| Businesses in the creative services industry—with high call volumes, deadline-driven and customer-centric processes—require a robust communications infrastructure. With Smoothstone, Creative Agencies receive a fully converged, fully managed conduit for voice, data, and video—greatly reducing overall communications costs.
Additionally, Smoothstone provides:
- More accurate client billing — With Smoothstone’s proprietary Call Reporting platform, VoiceStalk™, Creative Agencies can monitor their total calling activity—local and long distance, inbound and outbound, internal and external. Data is categorized by individual DID and summarizes the cost and minutes of every received and placed call to and from each DID. You can even analyze the information down to the individual call, enabling you to ensure every client call is billed accurately.
- Monitored — We constantly monitor each location's total bandwidth needs—for voice, data, or video—so there is always plenty of bandwidth for anything you need. So, larger graphic files no longer need to slow your business down.
- Unified Messaging — Smoothstone makes communication simple, easy, and fully trackable. Voicemails and inbound faxes can be converted into email attachments to be reviewed later, or saved for future use. Additionally, remote/home-based individuals can be connected into the network, allowing access to all company functionality, applications and phone services, as if they were on-site.
- Higher productivity — Group conference calls allow individuals to create conference calls on the fly, enable Find Me phone tracking that will ensure you never miss an important client’s call, and everything can be recorded for future use and later review.
- Cost savings — Smoothstone’s solutions greatly reduce our clients' communication costs. Save time handling and costly vendor management headaches, eliminate inter-office phone call charges, and reduce local, long distance, Internet access and WAN charges.
For a FREE, no obligation evaluation of your current communication system—or if you have questions about Smoothstone — please contact us. |