Providers of Legal Services depend on their communications systems to connect with clients and each other, reliably, quickly, and in ways that can be easily tracked. Smoothstone’s proprietary solutions provide:
- More accurate client billing — With Smoothstone’s proprietary Call Reporting platform, VoiceStalk™, law firms can monitor their total calling activity—local and long distance, inbound and outbound, internal and external. Data is categorized by individual DID and summarizes the cost and minutes of every received and placed call to and from each DID. You can even analyze the information down to the individual call, enabling law firms to ensure every client call is billed accurately.
- Unified Messaging — Smoothstone makes communication simple, easy, and fully trackable. Voicemails and inbound faxes can be converted into email attachments to be reviewed later, or saved for future use—a huge productivity tool for lawyers that increases confidentiality as well.
- Higher productivity — Group conference calls allow individuals to create conference calls on the fly, enable Find Me phone tracking that will ensure you never miss an important client’s call, and everything can be recorded for future use and later review.
For a FREE, no obligation evaluation of your current communication system—or if you have questions about Smoothstone — please contact us. |